Your IT team. Just without the payroll.
We run the day-to-day IT for your team - one point of contact, clear response times, documented solutions.
Everyday IT? We've got it.
We look after staff, devices and the software actually used day to day. From the broken printer through the stuck Outlook to onboarding new colleagues end to end.
Instead of one-size-fits-all packages, we put together what actually fits your operation. We document every solution, so knowledge doesn't end up trapped in heads - and so you could keep working without us.
What we do in detail
- Remote support over a secure connection
- On-site service in Berlin
- Microsoft 365 / Google Workspace
- Backup & recovery
- Endpoint management
- Servers, Active Directory & virtualization
- Onboarding for new staff
- Printers, scanners, peripherals
- Patch and update management
How we work
- 01
Request
You report the issue by phone, email or ticket. We acknowledge promptly on business days.
- 02
Diagnosis
We reproduce the problem, check logs and config and tell you the effort, risk and next step.
- 03
Fix
Resolved remotely or on-site. For larger interventions with a short maintenance window and written notice.
- 04
Handover
Solution documented, root cause explained, recommendations for follow-up. Tickets stay accessible to you.
Frequently asked
How quickly do you respond?
Do you work outside business hours?
What client sizes do you cover?
Are there fixed SLA packages?
Let's talk.
First call is informal, free and sales-free. We listen and tell you honestly whether we are the right fit.